Ketche - 13 inch MacBook Pro Sleeve 2017-2022 Intel / M1 Compatible

The electronic device specified in the model is only representative and is not included in the sale. Ketche Trademark only produces products and accessories for compatible devices. MacBook, MacBook Pro, MacBook Air and all other MacBooks are registered trademarks of Apple Inc. All copyrights and trademarks belong to their respective owners. The rights of all Ketche branded designs, brands, products are registered and reserved under the Ketche Trademark.

Global Shipping  Information

Order Preparation Time: 3 business days. 

Shipped from Turkey via PTT Turkish Postal Service. 

Delivery may take up to 7–15 days. Once the product is shipped, a tracking number will be provided so you can monitor your order in real time.

For orders placed via www.ketche.co to be delivered within Turkey;

Our contracted cargo company: MNG Cargo

Shipping date: Delivery to cargo the next business day (Orders placed on Saturday-Sunday are shipped on Monday. There may be exceptions on public holidays)

The average delivery time of the cargo to the recipient by the cargo company is 2 business days, but this period varies entirely depending on the cargo company. In large cities and central regions, it is usually delivered the next day.

Delivery conditions, shipping time and intermediary cargo company will vary for purchases you make via n11, Gittigidiyor and Trendyol.

1. The customer submits their request to the seller using the 'Return / Exchange Request Form'.
2. The seller verifies the information provided on the completed form.
3. The seller is responsible for informing the customer in writing about the details of the process and any important considerations. This information can be tailored to the details declared by the customer on the relevant form.
4. The customer is responsible for delivering the product they wish to return or exchange to the seller according to the instructions provided by the seller.
5. The customer must deliver the product in accordance with the conditions explicitly stated in the 'Return / Exchange Conditions' section. Any material damages arising from the customer's failure to adhere to these conditions will be charged to the customer or offset against the refund amount.
6. The seller examines the received product and, if it meets the relevant conditions, approves the return / exchange process.
7. If the seller determines that the product does not meet the necessary conditions, the customer will be informed, and the product will be returned to the customer in the same condition in which it was received.
8. For exchange transactions, the seller will send the replaced product back to the customer.
9. For return transactions, the seller will request a refund through the virtual POS provider (Iyzico) on the www.ketche.co website within 14 days. The request will be made through the provider's own panel (Iyzico) for the amount of the relevant product. The time it takes for the amount to be transferred from Iyzico to the customer's bank depends entirely on the agreement between Iyzico and the relevant bank.
10. If the product(s) you wish to return are defective, our company will cover the shipping cost. In this case, you must use the agreed upon carriers. When you submit your return or exchange request via email, you will receive a shipping code related to our shipping agreement, and you should use this code to send the product to the carrier. In other cases, the shipping cost is the responsibility of the customer.

1. The customer submits their request to the seller using the 'Return / Exchange Request Form'.
2. The seller verifies the information provided on the completed form.
3. The seller is responsible for informing the customer in writing about the details of the process and any important considerations. This information can be tailored to the details declared by the customer on the relevant form.
4. The customer is responsible for delivering the product they wish to return or exchange to the seller according to the instructions provided by the seller.
5. The customer must deliver the product in accordance with the conditions explicitly stated in the 'Return / Exchange Conditions' section. Any material damages arising from the customer's failure to adhere to these conditions will be charged to the customer or offset against the refund amount.
6. The seller examines the received product and, if it meets the relevant conditions, approves the return / exchange process.
7. If the seller determines that the product does not meet the necessary conditions, the customer will be informed, and the product will be returned to the customer in the same condition in which it was received.
8. For exchange transactions, the seller will send the replaced product back to the customer.
9. For return transactions, the seller will request a refund through the virtual POS provider (Iyzico) on the www.ketche.co website within 14 days. The request will be made through the provider’s own panel (Iyzico) for the amount of the relevant product. The time it takes for the amount to be transferred from Iyzico to the customer's bank depends entirely on the agreement between Iyzico and the relevant bank.

• If the product(s) you wish to return are defective, our company will cover the shipping cost. In this case, you must use the agreed-upon carriers. When you submit your return or exchange request via email, you will receive a shipping code related to our shipping agreement, and you should use this code to send the product to the carrier. In other cases, the shipping cost is the responsibility of the customer.

I use my MacBook with a silicone cover on the outside, can I use the Ketche MacBook Sleeve with the cover on the outside of my Macbook?

Since the Ketche MacBook Sleeve is produced with millimeter precision exactly to the dimensions of the MacBook, it cannot be used with the silicone cover on the outside of your Mac.

I use a different brand laptop with the same dimensions as the MacBook, can I use the Ketche MacBook Sleeve with my own computer?

Even if the inch measurements, height, width and depth measurements are the same, the design of the computers and the materials used cause the sleeve to be incompatible. For this reason, Ketche Sleeves will only be compatible with the specified model.

If your computer is a Huawei MateBook series, you can prefer our Ketche MateBook Sleeve products, which are specially produced for Huawei.

You can also prefer our Ketche Exclusive Handbag products so that you can carry other laptops safely and stylishly.

The code starting with A on the back of my MacBook is not on your site. How can I understand if the sleeve is compatible with my device?

The same model devices have more than one A code. These codes vary according to the technical and performance features rather than the physical features of the same model MacBooks. The case of the device is important for the compatibility of Ketche Sleeve cases. Even if the A code is different, you can buy it if the production year and model of your device match the model name on our site. For example, the most current MacBook Pro 13-inch Touchbar devices have multiple codes such as A1706, A1989, A2159, A1708. You can purchase the right product by selecting the MacBook Pro 13-inch Touchbar option for all these codes.

Are your cases compatible with my 2021 model MacBook Pro/Air M1 chip computer?

Yes, Ketche MacBook Sleeves are also compatible with MacBook Air / Pros with M1 chips.

Will my MacBook get scratched when placing or removing it from the Ketche Sleeve?

The Ketche Sleeve is made entirely of soft materials so that it does not damage your computer. Since there are no hard materials such as zippers, metal, etc., your MacBook will not be damaged.

Can the zipperless cover of the Ketche Sleeve be opened and my MacBook fall out?

Since the Ketche Sleeve is designed with millimeter precision, the Ketche Sleeve will completely wrap your MacBook without leaving any gaps inside and will not move left or right inside your MacBook. Since the felt material used in the Ketche Sleeve has a high coefficient of friction, it will not be possible to open it automatically when the cover is closed properly and tightly, not held upside down and shaken, or when there are no abnormal conditions. Therefore, it is of great importance that you purchase the case that is suitable for your device.

Is the Ketche Sleeve waterproof?

The 3-millimeter felt and stain-repellent canvas fabric will provide double-layer protection, but since both of these materials are water permeable, it will not be waterproof.

Can I return or replace the product if I do not like it?

All sales contracts and commercial information are located in the relevant sections of our website. The e-archive invoice of all products sold is sent to your e-mail address. Therefore, all products sold can be changed and returned within the scope of consumer rights. You can easily return or exchange the product when the legal conditions are met. Please contact us.

Can I only buy Ketche products online? Do you have a physical store?

Ketche products are currently sold only online and delivered by cargo. We do not have a physical store.

What is the origin of the Ketche brand?

Ketche is a Turkish brand that designs and manufactures its products in Turkey.